CLIENTS

It has been a great pleasure to work with a host of amazing people across the spectrum of banking and financial services. I continue to learn from some extraordinary people and gain new insights into leadership and execution. My respect is immense and my fortune great. I look forward to this list of testimonials growing longer and my own education developing more fully as I meet and work with diverse backgrounds, approaches and thoughts across a spectrum of firms and operational areas. 

 

If you are not already familiar with me, my work product, philosophy and work ethic, these should give you some insight. I hope they are helpful. 

Deborah is a change agent who is strategic, results-driven, and people focused. She truly values the power of team work, mentor-ship, and employee appreciation.  One of the many achievements she accomplished at our bank is that she boosted up the energy level, positively impacted many staff by encouraging them to become better at their jobs, because she truly believes they can. Deborah is also an exceptional communicator and achiever. She is effective and efficient in delivering on her promises and with her projects by applying a high level of experience and expertise in many aspects of the financial services industry.  I admire her high energy level, work ethic and kindness. The list can go on and on. She truly touched many lives at FAIB. 

-- Stella Jiang, AVP/HR Manager, First American International Bank, New York City, New York

Deborah Arndell from ARMOR Advisory Services has been instrumental in bringing our Compliance Management System to the next level of strength. Her previous experience, along with her knowledge have been invaluable. Her approach is to make you think as she is guiding you, which ensures you are learning during the process. I would highly recommend A.R.M.O.R to assist in any regulatory compliance need you may have. 

-- Mary Whittaker, Chief Compliance Officer, Adirondack Bank, Utica, New York

ARMOR is the best risk management firm I have ever worked with. Period. Deborah Arndell, President, has tremendous depth of knowledge, sound judgement, the ability to deliver despite a huge workload and tight timelines, and the ability to work with and motivate my team. She helped us tremendously and has become my go to person for all regulatory and risk management matters.

-- Mark Ricca, President/CEO, First American International Bank and Municipal Credit Union, New York City, New York

You may use me as a reference anytime. I love your talent, mind and spirit; your honesty, integrity, intelligence and trustworthiness. You've made a great impression and an unforgettable experience.

-- P. Kay Woods, Credit Union expert and NCUA - Endorsed Conservatorship CEO (retired 2020)/Interim CEO of Municipal Credit Union May 2019 - March 2020

Credit Unions are navigating unprecedented changes in the delivery and distribution of products and services to our members and communities, which creates additional regulatory and compliance challenges to be successful.  Deborah Arndell solves those challenges with deep knowledge and insight into managing a top notch BSA program, which has become more and more of a critical focus for examiners.  

 

Her background in operations of large scale financial institutions, and ability to quickly streamline process, was essential to our fast growing credit union.  We would have been unable to launch some of the programs that we now have in place without her dedication and leadership.  If you are focused on risk management, there is no bigger risk than NOT having her on your team working side by side with staff.

--Sean Cahill, President/CEO, True Sky Federal Credit Union, Oklahoma City, Oklahoma